For your questions and problems, you can fill out the 24/7 form and contact us easily. You must write an active e-mail address for the replies to be sent smoothly.
Frequently Asked Questions
How can I contact you?
You can reach us in two ways: by clicking the live chat feature found on the bottom right corner of this page, or, if we are unavailable via chat, you can fill out a contact form page.
Why should I choose you?
Focusing on providing high-quality service, MOVSMM.com is a customer-oriented company that would like to provide you with likes and followers at excellent prices! We work hard to provide you with the best customer service possible. Employing a top-of-the-line E-commerce software, highly-qualified purchase order team, and successful customer care center, we provide our customers with: Bigger variation in products/services Unrivaled order experience Prompt and timely product/service delivery Immediate attention to the resolution of any problem/issue MOVSMM.com is dedicated to the comfort, safety, and satisfaction of the people that are most important to the success of our organization: you, our customers! We offer a 24/7 live support team able to provide solutions or help you with troubleshooting issues via email.
Is it possible to be issued a refund?
The only circumstance in which you will receive a refund is if we do not deliver your order within the given time in which you first placed your order. However, if your order has been delivered promptly and completely, we will not issue a refund.
If I change my mind after I complete my order, can I cancel it and get a refund?
We give refunds only if we have not yet placed an order. If your order is in the queue or being processed, your order has been placed and therefore we cannot refund you.
Why is it that my account needs to be set to public?
To successfully send you followers, likes, and comments, our system must have access to your profile and can only have that access if it is set to public.
What information will I need to provide?
In order to provide you with followers/likes, all we ask is that you give us your Instagram username or photo URL and an email address where we can reach you. It’s a quick, hassle-free experience. The process of sending you followers/likes will begin within, at a maximum, 30 minutes after payment.